You are right, I found out. I bought my son a new Dell, but an older printer we had is being used. When I first loaded the printer, everything was OK for a while. Then one day it just stopped printing from WordPerfect, so I go back to a date it worked on the "restore" option .I t worked, until the computer is turned off again. Now I plan on going to thr Hewlit-Packard(my printer) website and download more recent drivers. If you have found a solutiomn, let me know.