Yes -- I must have sent dozens of these messages to Microsoft before finding the answer. It is to be hoped that something will be done but alas I suspect not. Corel is not Microsoft.
I would be fascinated to know how MS manage all the millions of these messages they must receive.
Going off at a slight tangent, I once worked for a publisher who received hundreds of crazy, non-useful emails about one product line. The sysadmin finally redirected that email account to /dev/null ...
Rob