thank you guys had a problem with my pc, when i was listening to real radio this message was coming out Internet Explorer has encountered a problem and it shuts down , since reading your replyes i have done this
click on start -run-regedit-ok..u get the Registry Editor
click on the +sign next to each of the keys
+Hkey_local_machine
+software
+microsoft
+windows
+current version
+explorer
then RIGHT click on" Browser helper object "& click DELETE// click on YES when prompted..
exit out of registry editor..
try using IE & it should work fine

thanks deepak lahiri