Hi, I'm pretty ignorant about computers, and I was hoping someone might be able to help.

Problem: I have trouble connecting to a server.

I am on a router for my family's internet. I have a static, not a dynamic connection set up (which is good). My computer is set to the 192.168.1.4 (learned from Command Prompt: Ipconfig /all). My host server is the standard 192.168.1.1

I can connect to the desired server with the telnet command recommended by tech support: telnet uswest.battle.net 6112

However, my trace route test (in cmd prompt): USWEST.battle.net > C:\tracert.txt

Gets timed out (fails).

And my nslookup test, also fails: nslookup USWEST.battle.net > C:\nslookup.txt
I get this "Can't find server name for Address 192.168.1.1: Non-existent domain
Default servers not available.

If you can help, I am in your debt. Much thanks.

Not a Sweex is it?