Thank You for your response. I tried using shared variable, however the shared variable only bring in the last group value from the subreport. This report is being prepared for the call center and trying to get metrics on hoe many calls are abswered at first contact and how many are escalated to the second and third tier support. So the main report has all the tickets closed in group (Benefits, Payroll, Leave etc) The subreport has all the tickets closed at first contact by the call agent in the ((Benefits, Payroll, Leave etc). So when I use the shared variable it just brings in the last number(the leave totals in the main report).
Any tips can helps...