I am not very familiar with databases and I am looking for someone that can help me get going in the right direction or offer their services.

I am looking to offer a call in course where students can register, pay, listen to a recorded lesson, take a quiz after each lesson, and complete a course evaluation after the last lesson.

After the course, I will need to send them a completion certificate. I would like all of this to happen by phone.

I would like to automate as much as possible. Please let me know if this is feasible.

Thanks!

Sure its feasible.
Decide on a database platform, and then either become an expert in that platform or hire someone who is.

Thanks.

I'd be looking to hire. My main concern is phone system integration. Do you know where I can find someone to help me?