The PC Inc. Shop has been in operation for just six months and looks set to be a successful business. PC Inc. is a retail outlet which offers computer equipment at very competitive prices. The shop is sited in a locality which ensures consistently high sales.
Products fall into three categories: Personal Computer, Laptop and Printer. The shop also stocks accessory items such as USB drives, web cams, printer cartridges, cables, plugs, adapters etc. Products can be described in terms of processor speed, memory capacity, size of hard disk, price, speed of CD drive, screen size and colour.
Since the shop is small - it is staffed by five sales staff and has two managers - it is crucial that only those products which can be sold quickly are stocked. It is the job of one of the managers, Dave Tindall, to oversee the ordering and stocking of product items. What Dave requires is the ability to monitor the sales of given products.
The sales staff work on a commission basis which is calculated by adding the number of sales made for the day and multiplying by two.
In view of the fact that the shop has been so busy meeting the high level of sales, as this is what earns money, they have neglected to develop an adequate internal system for monitoring the products. Ideally Dave would like to be able to have a system which could very easily provide him with answers to both product information queries and also queries about the sales process itself.