Crystal reports is the single most aggravating and uncooperative piece of software I have ever had to work with, hands down. It is nothing more than shareware masquerading as an Enterprise Solution. I would never recommend it to my worst enemies. The number of bugs and productivity drains in a product supposedly on it's eigth or ninth release is inexcusable. The only reason it survives is because of it's primacy into the marketplace.
Of course, that's just my epinion.
blindman