Hi,

We use db2 7.2.5 on windows 2000 platform.

things were running smooth with this version over 2 years but on 22 july we got following error.
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2006-08-02-07.14.50.041000 Instance:AXISPROD Node:000
PID:4088(db2syscs.exe) TID:2704 Appid:015DC747.450F.060801203114
base_sys_utilities sqleagnt_sigsegvh Probe:10 Database:AXISMSGL

Error in agent servicing application with coor_agent_index:3502 5.


2006-08-02-07.14.50.056000 Instance:AXISPROD Node:000
PID:4088(db2syscs.exe) TID:2704 Appid:015DC747.450F.060801203114
base_sys_utilities sqleagnt_sigsegvh Probe:10 Database:AXISMSGL

Error in agent servicing application with CLIENT PID:3333 3038 3308


2006-08-02-07.14.50.087000 Instance:AXISPROD Node:000
PID:4088(db2syscs.exe) TID:2704 Appid:015DC747.450F.060801203114
base_sys_utilities sqleagnt_sigsegvh Probe:10 Database:AXISMSGL

Error in agent servicing application with INBOUND APPLICATION ID:3031 3544 4337 3437 2e34 3530 462e 3036 015DC747.450F.06
3038 3031 3230 3331 3134 0801203114

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after the error db2 crash recovered and we had no problems. but today again we got the same error.

any clue as to why this is happening?

thanks

Harikumar

First of all, you are using something not supported anymore

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It could be many things. We faced a similar problem whenever a certain userid logged on via mstsc to the dbms server. This was caused by the userprofile and incompatibility with some HW Drivers.

Unless you already did:

- Doublecheck db2diag for errors
- Look in Event Viewer for errors/warnings in the same timewindow as the service fell down

Look at any dumpfile and see if you reach a certain memory segment when the crash occurs, perhaps you have a HW failure either in memory or a sector on your HDD.

What about windows updates, new usecases from the clients etc.

It's a bit work to figure out if you're unable to reproduce it, but detailed work and elimination will get you s few steps up.

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Hi,
have you tried installing any fixpack? As I see you have fixpack 5 there is fixpack 14 avaible:
http://www-306.ibm.com/software/data...ownloadv7.html
Hope this helps,
Grofaty