Hi,


We are looking to upgrade from 8.2 to 9.7.. can anyone tell me what the process is? Do we need to get a new license for 9.7 or can we just upgrade? Also, we have a passport advantage account ...will I be able to find 9.7 under Software download & media access? Or from somewhere else? Any help will be appreciated!

You should read the upgrade instructions provided since it varies by OS. But yes you can upgrade directly.

You will need a new 9.7 license, but you will get a 90 day free trial before the new license is installed.

The easiest way is to use the latest fixpack code from the fixpack download site, and then get the 9.7 license-only files from Passport Advantage (I think they are called "Activation", but don't recall for certain). The license is a separate download, or it is automatically included and installed in full 9.7 download. The problem with installing the full 9.7 download is that it is FP 0, and you will have to then download and upgrade to FP 3a.

marcus,

is it possible to migrate directly from v 8.1 to v 9.7 , or v 8.1 needs to be first migrated
to v 9.1 and then to v 9.7. Kindly suggest

regds
Paul

Yes, which is clearly stated in the manual.