Hiya,
The formatting of the cells doesn't change the underlying data types which are what I think are causing the problem: if that SUMIF() formula I posted on the other thread is returning zero then I think the numbers in your table are actually strings. In one column, as a test, try amending the lookup formulas so that there is a
0+ at the start, eg:
Code:
=0+LOOKUP(2,1/(('Call Status'!$A$1:$A$100="Last name, First Name")
*('Call Status'!$D$1:$D$100="Left Message")),'Call Status'!$G$1:$G$100)
The reason for doing this is that adding a zero to the lookup result will coerce it from text (string data type) to a number (double data type).
Then, here's that SUMIF() formula again for reference:
Code:
=SUMIF(B2:B10,"<=9.99999999999999E307")
Fingers crossed...