Is there a reason that you have not gone to the ShopPro website to seek support
(
SHOPpro for Windows <-- found via a Google search )
and asked them about the data file?
That is the first place that I would have started.
(Whether you contact them or have your client (THEIR customer) do so)
If they were, for some reason, not helpful, then I'd ask the client themselves.
They should be able to tell you if the .DAT file is an Export of the data (perhaps into a text file with the .DAT extension) or the data table itself.
Assuming that none of that worked out, then you might have to 'brute force' your acquisition of the data, by doing a low-level extraction of the data from the file.
Good Luck