I'm not sure I understand what you need. You said "The people who created the software cannot even properly retrieve the data but have done so exporting the data into a csv file."
Is the data correctly exported to a CSV file? What format are you looking for from the export?
Do you know the exact record structure (down to the byte)? If so, you can create (or have created) DDFs that define the records. Once you've got the DDFs, you can use any number of tools.
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Mirtheil Software
Certified Pervasive Developer
Certified Pervasive Technician
Custom Btrieve/VB development
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