If the service isn't responding to WIndows calls, you'll probably have to reboot to restart it.
As far as the crash itself, make sure you are running the latest version of the Pervasive engine you're using (SP4 for 2000i, SP1 for V8,etc).
Can you make the crash happen? If not, do you see any patterns when it crashes (large number of users, same query or query type, etc)? Also, what version of the engine and ODBC driver are you using?
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Custom Btrieve/VB development
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