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  1. #1
    Join Date
    Jun 2004
    Posts
    11

    Unanswered: fatal error during installation

    I am trying to uninstall DB2 universal db Enterprise server edition 8.1 fixpak 4 from windows 2000 professional so that I can reinstall it with datawarehouse options. I am doing this from the Add/Remove programs interface. I get the error: "fatal error during installation". I have stopped all oracle and db2 processes and cleaned the registry for good measure and rebooted my machine but no joy. Any ideas how I complete this uninstall and install?

  2. #2
    Join Date
    Aug 2001
    Location
    UK
    Posts
    4,650
    Try installing now ... The install may repair the current installation
    Cheers
    Sathyaram
    Visit the new-look IDUG Website , register to gain access to the excellent content.

  3. #3
    Join Date
    Jun 2004
    Posts
    11
    I've tried that an get a pop-up this dialogue:

    "Another version of this product is already installed. Installation of this version cannot continue. To configure or remove the existing version of this product, use Add/Remove programs on the control panel"

    Catch22

  4. #4
    Join Date
    Mar 2004
    Location
    Toronto, ON, Canada
    Posts
    513
    Quote Originally Posted by design1
    I've tried that an get a pop-up this dialogue:

    "Another version of this product is already installed. Installation of this version cannot continue. To configure or remove the existing version of this product, use Add/Remove programs on the control panel"

    Catch22
    Have you tried removing SQLLIB/ ? (to the recycle bin, just in case ) I assume you did if you've done the registry bit.
    --
    Jonathan Petruk
    DB2 Database Consultant

  5. #5
    Join Date
    Jun 2004
    Posts
    11
    Yes I removed SQLLIB but that does not work.

  6. #6
    Join Date
    Mar 2004
    Location
    Toronto, ON, Canada
    Posts
    513
    Quote Originally Posted by design1
    Yes I removed SQLLIB but that does not work.
    Are there any db2* files under the \windows (or \winnt) directory?

    Is there anything in the \db2log directory that may give you a clue? If not, the other thing you can do is start the install from a DOS command line and specify the trace options, might tell you what it's looking at when it decides that DB2 is still installed. I believe it's "db2setup -t <tracefile>".

    Or call support.
    --
    Jonathan Petruk
    DB2 Database Consultant

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