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  1. #1
    Join Date
    Nov 2002
    Location
    galion oh
    Posts
    4

    Question Unanswered: XP and Pdx8 apps

    User pc's were upgraded to XP 5 months ago. About 2 months ago, one of the apps, used by 3 of 50 lan users for updating their specific files, gets a white screen occasionally. When the white screen occurrs, opening the task manager shows 2 versions of Pdx8, which locks the pc until 1 version exits. When the white screen returns, control moves to minimized app, or another pdx8 minimized menu item. What can cause this and is there a remedy somewhere?

  2. #2
    Join Date
    Sep 2003
    Location
    Dallas
    Posts
    182

    It sounds like

    Your users are accidentally opening paradox twice. Then can happen when the computers are slow and the user tries to double click again. I would start with that presumption since it is only occurring in 6 percent of your cases. (They will of course deny this occurrence until the bitter end.)

    Lonnie

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