We are using a CRM package (Pivotal) with SQL Server 2000 for the database. Each user receives this error 3 or 4 times each day:

An ODBC error has been detected.
Open - SQLExecDirect returned -1(SQL_ERROR)
SQL state 01000
[Microsoft][ODBC SQL Server Driver][DBNETLIB]ConnectiionWrite (send()).

Pivotal eRelationship may be unstable. would you like to quit?
Generally speaking, the user can choose to quit and then run Pivotal again without any problem (although any unsaved changes they were making will be lost).

Since this is off the shelf software we do not have access to the code itself. Can anyone suggest any changes we can make to server or client settings that could alleviate the problem?

Thanks in advance!

Barry Cummings