Results 1 to 3 of 3
  1. #1
    Join Date
    Mar 2006
    Posts
    104

    Unanswered: DB2 7.2 crashes occasionaly

    Hi,

    We use db2 7.2.5 on windows 2000 platform.

    things were running smooth with this version over 2 years but on 22 july we got following error.
    --------------------------------------------------------------

    2006-08-02-07.14.50.041000 Instance:AXISPROD Node:000
    PID:4088(db2syscs.exe) TID:2704 Appid:015DC747.450F.060801203114
    base_sys_utilities sqleagnt_sigsegvh Probe:10 Database:AXISMSGL

    Error in agent servicing application with coor_agent_index:3502 5.


    2006-08-02-07.14.50.056000 Instance:AXISPROD Node:000
    PID:4088(db2syscs.exe) TID:2704 Appid:015DC747.450F.060801203114
    base_sys_utilities sqleagnt_sigsegvh Probe:10 Database:AXISMSGL

    Error in agent servicing application with CLIENT PID:3333 3038 3308


    2006-08-02-07.14.50.087000 Instance:AXISPROD Node:000
    PID:4088(db2syscs.exe) TID:2704 Appid:015DC747.450F.060801203114
    base_sys_utilities sqleagnt_sigsegvh Probe:10 Database:AXISMSGL

    Error in agent servicing application with INBOUND APPLICATION ID:3031 3544 4337 3437 2e34 3530 462e 3036 015DC747.450F.06
    3038 3031 3230 3331 3134 0801203114

    -------------------


    after the error db2 crash recovered and we had no problems. but today again we got the same error.

    any clue as to why this is happening?

    thanks

    Harikumar

  2. #2
    Join Date
    Oct 2004
    Location
    Norway
    Posts
    53
    First of all, you are using something not supported anymore

    ---

    It could be many things. We faced a similar problem whenever a certain userid logged on via mstsc to the dbms server. This was caused by the userprofile and incompatibility with some HW Drivers.

    Unless you already did:

    - Doublecheck db2diag for errors
    - Look in Event Viewer for errors/warnings in the same timewindow as the service fell down

    Look at any dumpfile and see if you reach a certain memory segment when the crash occurs, perhaps you have a HW failure either in memory or a sector on your HDD.

    What about windows updates, new usecases from the clients etc.

    It's a bit work to figure out if you're unable to reproduce it, but detailed work and elimination will get you s few steps up.

    ---

  3. #3
    Join Date
    Jan 2003
    Posts
    1,605
    Hi,
    have you tried installing any fixpack? As I see you have fixpack 5 there is fixpack 14 avaible:
    http://www-306.ibm.com/software/data...ownloadv7.html
    Hope this helps,
    Grofaty

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •