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  1. #1
    Join Date
    Apr 2007
    Posts
    4

    Unanswered: Pervasive Sequel Service conflicts with SB Client

    Our company uses Pervasive Sequel Server to run a product by Windowbook software. We have a another program TRACs that when we try and install using SB Client on the same PC's, it creates a conflict with the Pervasive. Any work arounds for this?

  2. #2
    Join Date
    Dec 2001
    Posts
    1,109
    Provided Answers: 4
    What kind of "conflict"?
    WHat is TRACs? Does it use the Pervasive engine as well?
    Mirtheil Software
    Certified Pervasive Developer
    Certified Pervasive Technician
    Custom Btrieve/VB development
    http://www.mirtheil.com
    I do not answer questions by email. Please post on the forum.

  3. #3
    Join Date
    Dec 2002
    Posts
    13

    SB Client conflicts

    It's not the TRACS that's causing the problem, it's the SB Client its self.

    The System Builder client uses v6.15 Btrieve (W32MDKE.EXE) during it's use. So if you have any P.SQL tray icons running (W3dbsmgr.exe) the SB Client will fail.

    I would get w32mkde.exe running before you try the install using the SB Client, it would already be loaded and the install should complete.
    Dave Holt
    IRIS Enterprise Software Ltd

  4. #4
    Join Date
    Apr 2007
    Posts
    4

    SB CLient and Windowbook

    It seems that both programs use a Pervasive engine and we cannot get the two of them to run on one PC. Windowbook, which uses Pervasive.SQL8 is installed and running on a PC, when IT tried to install SB Client, the Windowbooks stopped working.

  5. #5
    Join Date
    Dec 2001
    Posts
    1,109
    Provided Answers: 4
    I would suggest trying the following:
    1. Uninstall WIndowbooks.
    2. install SB Client.
    3. Make sure it works.
    4. Install Windowbooks.
    5. Make sure it works.
    6. Check SB CLient. Does it work? If not, what exact error message is being returned?
    Mirtheil Software
    Certified Pervasive Developer
    Certified Pervasive Technician
    Custom Btrieve/VB development
    http://www.mirtheil.com
    I do not answer questions by email. Please post on the forum.

  6. #6
    Join Date
    Apr 2007
    Posts
    4

    We had tried that...

    Windowbook was installed on a PC, TRACs and SBClient was installed and Windowbook stopped running. We worked with Windowbook to uninstall and reinstall the Windowbook software and Pervasive SQL8 and at the time of the reinstall Windowbook worked. The PC that this was done on does not normally run Windowbook but the Tracs and SB Client. I asked the user to open Windowbook and it is not working again, we get the following error. "File P:\\WB\PMW\data\terms could not be opened. Error: Not a Btrieve file (30). Press OK to end this application."

  7. #7
    Join Date
    Dec 2001
    Posts
    1,109
    Provided Answers: 4
    The error 30 is most likely caused by a mismatched engine. In this case, the SB Client is probably loading an older engine. THe old engine can't read newer Btrieve files. What happens if you stop the Tracs and SB Client before running Windowbook?
    Mirtheil Software
    Certified Pervasive Developer
    Certified Pervasive Technician
    Custom Btrieve/VB development
    http://www.mirtheil.com
    I do not answer questions by email. Please post on the forum.

  8. #8
    Join Date
    Apr 2007
    Posts
    4

    SB CLient and Windowbook

    Not sure what you mean by stop, Tracs and SB Client are not opened on the PC when we try and launch the Windowbook software. Does that answer your question? I guess you can tell my now I am not a IT person.

  9. #9
    Join Date
    Dec 2001
    Posts
    1,109
    Provided Answers: 4
    By stop, I mean make sure that it's not running and the Pervasive engine it uses isn't running.
    If it's stopped, you might still be picking up the old engine. WHen you run Windowbook and get the error, is W32MKDE.EXE loaded in memory (You can see this by looking at the Process tab in Task Manager)?
    Mirtheil Software
    Certified Pervasive Developer
    Certified Pervasive Technician
    Custom Btrieve/VB development
    http://www.mirtheil.com
    I do not answer questions by email. Please post on the forum.

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