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Thread: Opening a PMR

  1. #1
    Join Date
    Jul 2006
    Pune , India

    Unanswered: Opening a PMR

    i am thinking of opening a PMR with IBM wrt a problem i am facing during replication. i am not able to find any solution for it on net.
    Can anyone please help me with providing the link for same ?
    i am confused about customer id and from where should i get it....
    Last edited by rahul_s80; 07-24-07 at 05:55.
    Rahul Singh
    Certified DB2 9 DBA / Application Developer

  2. #2
    Join Date
    Jan 2003
    Provided Answers: 1
    I always send an e-mail to my local IBM personal and then he opens PMR.
    Do you have a contact person at local IBM?
    Hope this helps,

  3. #3
    Join Date
    Jun 2006
    you can open a pmr, if you have passport advantage (support license) for db2
    you need customer nbr - passport nbr - and be enrolled for this customer
    the link for esr (electronic support) is
    Best Regards, Guy Przytula
    DB2 UDB LUW certified V6/7/8

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