Hi, we use an email organizational program called NEO (Nelson Email Organizer) that uses an old version of btrieve. We also use accounting software called DacEasy. We recently upgraded DacEasy from v9 to v15 and are now experiencing a conflict between v15 Pervasive engine (9.5) and NEO's old version of btrieve.
NEO uses W32mkde.exe
DE v15 uses w3dbsmgr.exe
either of those processes needs to be stopped prior to running the other application. The problem is, we need to use both programs all day and it is very inconvenient to have to stop one to start the other. Is there any way to get them to live in harmony?
I think it means that you want W3DBSMGR.EXE in the system32 folder? I tried that - no dice. I also copied it to the NEO program folder for a try and that did not work. What happens is this:
If DacEasy is open it gives this error:
I have tried restarting the computer several times which has not helped. It looks like, from the error message, that NEO has located W3DBSMGR.EXE and is trying to use it, but for some reason is coughing on it.
If DacEasy is closed and the W3DBSMGR.EXE process is no longer running, NEO attempts to open, then disappears and never launches.
Well, thanks Mirthiel for all your help. I finally got it figured out today. Basically, there were 3 files that needed to be renamed in order for Neo to pick up the wd3dbsmgr.exe file.
If anyone else comes across this, this is how we fixed our problem:
1. In C:\WINDOWS\system32 change the name of the following 3 files (add x's or "old" or whatever)
2. Make sure that those same 2 files are also misnamed in C:\Program Files\NEO Pro
3. Lastly, not sure if this step has to be done or not, but add the path to the pervasive folder (that holds the w3dbsmgr.exe file) to the "path" entry in "Environmental Variables". There are a number of different entries in there - I added mine to the end, no spaces and starting with a semi colon. Do not list the actual file name.
*In case you don't know (i didn't), to get to Environmental Variables you right click on My Computer, select Properties, then the Advanced tab.