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  1. #1
    Join Date
    Oct 2003
    Posts
    233

    Outlook question

    I know this is an access forum,,, but when someone does shift printscreen and past the screen shot into and outlook email, when i recieve the email, all i see is a red x, like when a web page loads and the image is missing, does anyone know how to fix that?

  2. #2
    Join Date
    Aug 2006
    Posts
    559
    More than likely means that you don't have the right application(s) installed to view the picture or that the picture was taken out of the email due to security reasons which can be set by the administrator / network administrators.

    The government does that on most of their systems which has made people have to put the image into a powerpoint slide or in a word document to be viewed by the other individuals.

  3. #3
    Join Date
    Nov 2007
    Location
    Adelaide, South Australia
    Posts
    4,049
    They need to paste the image into a graphics package and save it, then attach the image to the e-mail to ensure the recipient can see it.

    If that doesn't happen and the e-mail hops across a server that doesn't support inlaid images, the image will be stripped away.
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  4. #4
    Join Date
    Oct 2003
    Posts
    233
    Quote Originally Posted by StarTrekker
    They need to paste the image into a graphics package and save it, then attach the image to the e-mail to ensure the recipient can see it.

    If that doesn't happen and the e-mail hops across a server that doesn't support inlaid images, the image will be stripped away.
    We are using 2003, it works for some people but not others

  5. #5
    Join Date
    Aug 2006
    Posts
    559
    Mike,

    The individuals may not have the correct software installed on their machines to view the pictures. They also may have issues, such as spyware, virus, or other registry entries in their machines that may be prohibiting them from seeing the files. I've had it happen to a few people at my work, then I look at their computer and see a bunch of crizzap on their machines that shouldn't be there.

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