Unanswered: sp server 2000 - problem installing sp4
I have a test box (Server 2000) with a Default SQL Server Enterprise Instance (Enterprise Edition). Yesterday I installed a new Named Instance and rebooted. I then began applying SP4. It ran through part of the install and it hung on "Setup is preparing to copy Files"
and there it sat all night. It is still hung here. Both Instances seem to be performing normally.
Any suggestions on what I should do??? Can I or should I cancel the sp4 install?
Reboot your server, and before installing make sure you have stopped all service which could cause errors.
"You should stop all applications and services, including Control Panel, Add and Remove Programs, SQL Server 2000 Reporting Services, SQL Server 2000 Notification Services, and all applications that make connections to the instance of MSDE being upgraded, before installing MSDE 2000 SP4."