Please review our position below and contact Justin Dunn or Rory Watkins at 1-866-321-4287 or through email to We look forward to speaking with you.

Type: Contract
Length: 2 years
Location: Houston, TX

Provide 3rd level reactive and proactive performance management for mission critical systems. Identify requirements for real-time alerts to notify support groups of a current or potential performance problem. Respond to real-time performance alerts to resolve performance problems, regular on-going review of analysis of performance data to identify current performance problems and proactively detect potential future performance problems. Define requirements for performance management tools and databases and provide on-going support of the clients operation. Plan and implement as per client's proposal(s). Provide recommendations in Call Center technology and design. Ensure day-to-day support of the domain and components supported are maintained, optimized and used effectively within a high level of availability.
Web and App Hosting Front-Line Support position; Strong knowledge of web application hosting technologies including: Windows 2000, & 2003 Operating Systems, all versions of IIS, HTTP and HTTPS and content load balancing; TCP/IP, DNS, HTTP, FTP, SMTP, SSL, PKI, firewalls, load balancers, and website monitoring.
Excellent team player with good consulting skills, outstanding customer service & communications skills
Proven ability to multi-task and manage risk
Proven ability in metrics preparation and analysis
Leadership qualities: Integrity, Organizational skills, Attention to detail, Deadline management
Two years of web hosting infrastructure or web technology experience

Web and App Hosting Front-Line Support position; Business Specific Requirements: must haves
troubleshooting skills
project management
IIS, APACHE administration (install, configuration, troubleshooting)
Siteminder (single sign on) expertise
BEA Weblogic administration
Knowledge on system resource consumption and how to troubleshoot (disk, memory and CPU)
Nice to have
J2EE working knowledge
application development skills
consulting skills
scripting skills
WLM experience
Service Guard experience