Results 1 to 2 of 2
  1. #1
    Join Date
    Mar 2009
    Posts
    13

    Unanswered: Incorporating voip to database

    Hi all,
    I was wondering if this was possible. Basically i would want my agents to have the ability to click on a phone number and have it place an outbound call on an SIP account. If this is something very hard to accomplish i think ill just have my agents dial the number but if its possible can i get pointed in the right direction?

    Thanks

  2. #2
    Join Date
    Jan 2007
    Location
    UK
    Posts
    11,434
    Provided Answers: 10
    This could be possible assuming there is an API for the VOIP software you are using...
    George
    Home | Blog

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •