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  1. #1
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    Jun 2004
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    Unanswered: IT Dept taking away Access

    Our IT director decided several months ago that IT would no longer install nor support Access though it didn't remove already-installed software. I built an Access database that I use very regularly so the news was unwelcome to me because the alternative (a pre-packaged database) is less efficient. I have heard no clear reason for his decision to do this, but he will not provide alternative database software. Some updates were done this week that caused problems on my computer and resulted somehow in the uninstallation of Access. IT refuses to reinstall it. Some think the IT director is a control freak, and he refuses to listen to my side. But I am trying to see his reasoning and perhaps some evidence that he knows what he is doing and is not a complete horse's behind.

    I work for a mostly rural county government and am probably one of maybe 2 or 3 people who even know how to use Access. So I'm sure the demand is low. Any other thoughts as to why this is a good idea from an IT standpoint that might help me cope with my growing anger? If I understood it, I might be able to reconcile with it. Thanks.
    Last edited by hebandgene; 05-14-09 at 20:58.

  2. #2
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    This sounds like either a political\ business decision or financial one (he might be downgrading the license to save money), but it might be something else.
    I would escalate this via your manager - you need an answer as to why before you can hope to argue your case.
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  3. #3
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    either the IT departments budget is constrained and has chose to redirect the money tied up in Access to other areas
    or
    he is an IT zealot who sees access as a toy database that has no role in his organisation

    if its a budget war then he may be deliberately choosing to deny services as a way of getting an increased budget from elsewhere. however the only area i can see budget being eroded is either buying new copies of Access or getting rid of or redirecting support staff away from Access to other software. I cannot see how there is any saving on licences already accquired.

    so in effect its a standoff
    you and other access users need to put forward the case why you need the applications currently written in Access. and if the policy is that Access is persona non granta, then what is the alterntive the IT department are prepared to support/procure/provide.

    essentially it comes down to a business decision. its all well and good for the IT department to lay down diktat, but they need to be reminded that its the operations arm that consumes the it services and pays the bills for IT. if the operations arm of the organisation cannot survive without the access application then it requires access to Access OR a suitable alternative.

    my guess is that its the start of a bit of empire builiding by the IT
    I wouldn't be at all surprised if your IT director is an ex computer minder/network troll rather than an application developer. they may well view users as a nuiscence, or neccessary evil, that stops network trolls gazing in thrall at the hardware.
    I'd rather be riding on the Tiger 800 or the Norton

  4. #4
    Join Date
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    Quote Originally Posted by healdem
    my guess is that its the start of a bit of empire builiding by the IT
    I wouldn't be at all surprised if your IT director is an ex computer minder/network troll rather than an application developer. they may well view users as a nuiscence, or neccessary evil, that stops network trolls gazing in thrall at the hardware.
    I think I'm beginning to understand your "Jaded Developer" tag now healdem
    Me.Geek = True

  5. #5
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    I still think that speculation could be fruitless at best and dangerous at worst. Step 1 has to be finding out why Access has been withdrawn.
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  6. #6
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    Or maybe the IT direcor is right? (Just to play devil's advocate!)

    You say that (importantly) their IS an alternative 'pre-packaged' database? (Not sure what you mean by 'pre-packaged' - Do you mean 'off-the-shelf' i.e. not customised for your business model in anyway?).

    When you say it is 'less efficient' this may just be in your opinion (have you received training? Are there performance issues?) - maybe that application is somehow linked to your core business data and he is trying to get everyone to use a centralised system?

    That being said, the fact that you had to 'develop' the application in the first place (and that it was regularly used) indicates that there was a legitimate business need for it - If the 'pre-packaged' database does not provide the same functionality, you should expect a reasonable answer as to why you can't use your app. - and if not why your 'pre-packaged' database cannot be developed or tweaked to provide the same function.

    Perhaps you could start by listing the ways your appication assists you in your / collegues in your work? If he is a reasonable man, he should listen and take heed.

    IT Should be providing you with the tools you need to do your job and supporting / developing them along side you, so if he can't give you a reasonable explanation, then you're right, he's just a probably just a...<insert your favorite expletive here>

    Good luck and if all else fails, accidentally spill coffee on his laptop!...
    ....Er I was just kidding with that last bit.
    Windows Server 2003-8 / Terminal Services / SQL 2000 / Access 2003 / Office 2003-7 / Exchange 2003-7 / Blackberry Enterprise Server / AutoCAD / Lambert And Butler / Red Bull

  7. #7
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    Thank you all for your responses! It's interesting to read others' thoughts. "Healdem" I think you hit the nail on the head!

    It has been some time since I posted but I just now have an update. The IT Director still insists that we may not have MS Access, despite our dept head's argument (I'm a peon and he won't speak directly to me) that the db we developed fits our needs exactly and runs smoothly and efficiently. The best explanation I can get as to why he doesn't want us to use it has something to do with Access being a security risk. We are a local govt agency so have access to citizens' personal information and somehow our having Access puts that information at risk. I don't understand it one bit.

    At any rate, the software company that built the Oracle-based db we use to maintain the agency's customer/inventory data (the pre-packaged db I mentioned, didn't know what else to call it) has proposed a solution that they will build into the existing db. The result will be similar though not quite as good as we have it now. Sadly, there is a cost involved which our agency will have to pay using what reduced funds we have been allotted this fiscal year. But IT will have it no other way.

    I am plotting now how I can sneak over to the IT director's office and accidentally spill the coffee. I wonder if they have security cameras in there...

  8. #8
    Join Date
    Sep 2009
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    11
    All sounds distressingly familiar. "Security" sometimes means "my reason is secret so I don't have to tell you". The next step is that he will need new budget and more people to look after the reduced service he (or she) is about to offer. Asking for detailed examples sometimes flushes them out.

  9. #9
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    LOL @ your IT department!
    Owner and Manager of
    CypherBYTE, Microsoft Access Development Specialists.
    Microsoft Access MCP.
    And all around nice guy!


    "Heck it's something understood by accountants ... so it can't be 'that' difficult..." -- Healdem
    "...teach a man to code and he'll be frustrated for life! " -- georgev

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