Job Title: e-Commerce Project Manager

Location: ATLANTA-GA


Service Request: SR 56870

Duration: Full time occupant

Main Skills: Consumer Digital Experience & online/web/mobile projects

Job Description:

The Consumer Digital Experience – Creative Experience Team (CXT) seeks an experienced and dependable Producer to work with our high-performance group. This role provides end-to-end management of Creative Deliverables throughout the lifecycle of online/web/mobile projects by directing the efforts of project team(s) using dotted-line authority to deliver completed assets for online presentation of a product, service or campaign including management of the following team’s deliverables: Customer Insight and User Experience Teams (Conducts usability studies to provide design and user experience feedback); Experience Planning (Strategic planning for future vision of Road Map to ensure use of industry best practices); Information Architecture Team (Determine the customer interaction experience including Wireframes creation); Visual Design Team (Creates look and feel of the online and/or mobile experience in partnership with AT&T Brand); Rich Media Team (Creates video and motion graphic assets or content); Editorial Content Writing Team (Writes and/or edits online and mobile content); Content Implementation Team (Implements the text and images into the content management system); Accessibility (Ensures our online, video and mobile resources are available to all customers including those with disabilities)

The Producer will be required to: 1) Gather and interpret project requirements to appropriately assign resources; 2) Assume full accountability for managing multiple low to high complexity projects, which may span across all lines of service/business; 3) Provide end-to-end management of creative deliverables including gathering estimates, schedule creation, gathering resource assignments, advocating the customer experience, and participate in recommending business solutions/alternatives for projects; 4) Report on project/activity status including internal and external capacity and project costs; 5) Review and assess work requests; 6) Assess, anticipate and manage project risks, issues, escalations and creative defects; 7) Gather level of effort estimates for creative deliverables; 8) Ensure compliance with User experience (UX) Framework, Global Video Player (GVP), Brand & Accessibility Goals/Standards; 9) Collaborate with PMO, development partners, client organizations and business partners; 10) Manage 3rd party partners; 11) Weekend work may be required based on project needs

Skills Inventory:

Skills Inventory


1+ yrs of Digital Exp or agency acct mgmt exp

solid understanding of web production

ability to direct/lead teams

Thanks and Regards