Please send your updated resume with salary expected for this position ASAP
Job Title: Helpdesk Support
Location: Washington DC
Duration: Long Term
Active Clearance is required
The Computer Help Desk technician is the first point of contact for employees or customers who call or email the help desk with a computer issue.
Provide client support and technical issue resolution via E-Mail, phone and other electronic medium.
Configuration of client’s equipment to connect to the Internet via modem/DSL Router (Dialup/DSL customers only).
Configure software to connect to Internet application servers.
Provide training to clients in the use of system and applications as related to Internet.
Identify and correct or advise, on operational issues in client computer systems.