I am trying to send an e-mail in ACCESS to update personnel information. In the e-mailing steps, i am missing step 2, "Choose whether to collect new data or update additional data. As such, the e-mail "form" is going out unpopulated, (or blank) and when returned, the information does not populate into my database.

Can anyone tell me why in the 6 steps of getting started, am i missing step 2?

Thank you.