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  1. #1
    Join Date
    Oct 2012
    Posts
    11

    Unhappy Unanswered: db2_v101_winx64_expc installation woes

    I am trying to install db2 10.1 on win 7 pro 64bit. I ran the requirements check command line as instructed and AOK before running the installer.

    The installer ran fine and the logs show no errors until right after Configuring the dfault DB2 copy:.....Success, then it rolls back.

    I have tried all the permutations possible in the installer options with no difference from all defaults to all options.

    Code:
    Action 14:15:52: DB2CustomAction. Configuring DB2 instances
    1: The instance "DB2" has been created successfully.
     
    1: The value "SVCENAME=db2c_DB2" was set in the DBM CFG file for the "DB2" 
    instance.
     
    1: The value "DB2COMM=TCPIP" was set in the Profile Registry for the "DB2" 
    instance.
     
    Action 14:15:53: DB2CustomAction. Configuring DB2 instances
    1: Configuring DB2 instances:.......Success 
    Action 14:15:53: DB2CustomAction. Configuring DB2 extended security
    Action 14:15:53: DB2CustomAction. Configuring DB2 extended security
    1: Configuring DB2 extended security:.......Success 
    Action 14:15:53: DB2CustomAction. Configuring Remote Command Service
    Action 14:15:53: DB2CustomAction. Configuring Remote Command Service
    1: Configuring Remote Command Service:.......Success 
    Action 14:15:53: DB2CustomAction. Configuring DB2 Governor Service
    Action 14:15:53: DB2CustomAction. Configuring DB2 Governor Service
    1: Configuring DB2 Governor Service:.......Success 
    Action 14:15:53: DB2CustomAction. Updating global profile registry
    Action 14:15:53: DB2CustomAction. Updating global profile registry
    1: Updating global profile registry:.......Success 
    Action 14:15:53: DB2CustomAction. Add a task which resets the settings made during the installation
    Action 14:15:53: DB2CustomAction. Add a task which resets the settings made during the installation
    Action 14:15:53: DB2CustomAction. Configuring the default DB2 copy
    Action 14:16:51: DB2CustomAction. Configuring the default DB2 copy
    1: Configuring the default DB2 copy:.......Success 
    1: ERROR:One or more errors occurred while starting the automatic DB2 Services.
     
    Action 14:16:53: DeferredLogPostInstallMsgCA. 
    Action 14:16:53: DeferredSelfRegisterDllsCA. 
    Action 14:16:53: DeferredInstallCLICA. 
    CustomAction DeferredInstallCLICA returned actual error code 1603 (note this may not be 100% accurate if translation happened inside sandbox)
    Action ended 14:16:53: InstallFinalize. Return value 3.
    Action 14:16:53: Rollback. Rolling back action:
    Rollback: Registering fonts
    Any ideas?

  2. #2
    Join Date
    Apr 2006
    Location
    Belgium
    Posts
    2,514
    Provided Answers: 11
    check uid/pw for instance owner service start
    try from command line db2start
    check diaglog for details
    Best Regards, Guy Przytula
    Database Software Consultant
    Good DBAs are not formed in a week or a month. They are created little by little, day by day. Protracted and patient effort is needed to develop good DBAs.
    Spoon feeding : To treat (another) in a way that discourages independent thought or action, as by overindulgence.
    DB2 UDB LUW Certified V7-V8-V9-V9.7-V10.1-V10.5 DB Admin - Advanced DBA -Dprop..
    Information Server Datastage Certified
    http://www.infocura.be

  3. #3
    Join Date
    Oct 2012
    Posts
    11

    Thanks but no dice

    There is no service to start, it has rolled back everything...


    Action 14:08:18: DeferredInstallCLICA.
    CustomAction DeferredInstallCLICA returned actual error code 1603 (note this may not be 100% accurate if translation happened inside sandbox)
    Action ended 14:08:18: InstallFinalize. Return value 3.
    Action 14:08:18: Rollback. Rolling back action:
    Rollback: Registering fonts
    Rollback: DeferredInstallCLICA
    Rollback: DeferredSelfRegisterDllsCA
    Rollback: DeferredLogPostInstallMsgCA
    Rollback: DeferredCallURE_CA
    Rollback: DeferredRegisterDB2ProviderToVSCA
    Rollback: DeferredConfigODBCCA
    Rollback: DeferredRegisterDataProviderCA
    Rollback: DeferredSSHKeyGenCA
    Rollback: DeferredCreateDB2ExtendedSecurityGroupsCA
    Rollback: DeferredEnableUREObservers
    Rollback: DeferredEnableTracingExecuteSequence
    Rollback: DeferredCopyVC100AssembliesCA
    Rollback: DeferredInitializeURERunTimeLocationCA
    Rollback: DeferredSetCurrentDirectoryAndLoadLibCA
    Rollback: Deferred_UREStartCA
    Rollback: Publishing product information
    Rollback: Publishing product features
    Rollback: Publishing assembly information
    Rollback: Registering product
    Rollback: Installing new services
    Rollback: Registering fonts
    Rollback: Writing system registry values
    Rollback: Unregistering program identifiers
    Rollback: Registering extension servers
    Rollback: Creating shortcuts
    Rollback: Copying new files
    Info 1903.Scheduling reboot operation: Deleting file C:\IBM\SQLLIB\java\jdk\jre\bin\deploy.dll. Must reboot to complete operation.
    Info 1903.Scheduling reboot operation: Deleting file C:\IBM\SQLLIB\BIN\db2adutl.exe. Must reboot to complete operation.
    Info 1903.Scheduling reboot operation: Deleting file C:\IBM\SQLLIB\BIN\routine\db2dbappext.dll. Must reboot to complete operation.
    Rollback: Creating folders
    Rollback: Removing files
    Rollback: Removing system registry values
    Rollback: Removing ODBC components
    Rollback: UninsDeferSelfDeregisterDllsCA
    Rollback: UninsDeferDeRegisterODBCCA
    Rollback: UninsDeferUnregisterDataProviderCA
    Rollback: UninsDeferEnableTracingExecuteSequenceCA
    Rollback: UninsDeferSetCurrentDirectoryAndLoadLibCA
    Rollback: Updating component registration
    Rollback: RollbackProcessCA
    1: The current directory for the process has now been changed to C:\Users\MIKEOL~1\AppData\Local\Temp\_DB20000
    1: Loaded all install helper DLLs successfully.
    Action ended 14:08:28: INSTALL. Return value 3.

  4. #4
    Join Date
    Apr 2008
    Location
    Iasi, Romania
    Posts
    561
    Provided Answers: 2
    The error that caused the problem is ERROR:One or more errors occurred while starting the automatic DB2 Services. I think this is a security issue - the owner of the service does not have enough privileges.
    Florin Aparaschivei
    DB2 9.7, 10.5 on Windows
    Iasi, Romania

  5. #5
    Join Date
    Oct 2012
    Posts
    11
    Well, Its a laptop and the only user is me and I am the administrator. But I thought of that and installed outside ProgramData and Program Files. I tried both a normal user db2admin and a system account, no difference at all.

  6. #6
    Join Date
    Apr 2006
    Location
    Belgium
    Posts
    2,514
    Provided Answers: 11
    did you change dbm cfg to indicate the sysadm group
    this group should be the group where the user, starting the instance, is part of
    Best Regards, Guy Przytula
    Database Software Consultant
    Good DBAs are not formed in a week or a month. They are created little by little, day by day. Protracted and patient effort is needed to develop good DBAs.
    Spoon feeding : To treat (another) in a way that discourages independent thought or action, as by overindulgence.
    DB2 UDB LUW Certified V7-V8-V9-V9.7-V10.1-V10.5 DB Admin - Advanced DBA -Dprop..
    Information Server Datastage Certified
    http://www.infocura.be

  7. #7
    Join Date
    Oct 2012
    Posts
    11
    I did a search and there is no dbm.cfg file on the disk. The installer is rolling back everything.

  8. #8
    Join Date
    Apr 2006
    Location
    Belgium
    Posts
    2,514
    Provided Answers: 11
    in the procedure there should be an update of instance config with command
    db2 update dbm cfg using sysadmin_group
    to assign this user as part of sysadm group
    according the doc : this is needed for start :
    One of the following:
    sysadm
    sysctrl
    sysmaint
    Best Regards, Guy Przytula
    Database Software Consultant
    Good DBAs are not formed in a week or a month. They are created little by little, day by day. Protracted and patient effort is needed to develop good DBAs.
    Spoon feeding : To treat (another) in a way that discourages independent thought or action, as by overindulgence.
    DB2 UDB LUW Certified V7-V8-V9-V9.7-V10.1-V10.5 DB Admin - Advanced DBA -Dprop..
    Information Server Datastage Certified
    http://www.infocura.be

  9. #9
    Join Date
    Sep 2012
    Posts
    7
    Additionally, running the setup.exe program use the 'Run as administrator' option.

    Peter,

  10. #10
    Join Date
    Oct 2012
    Posts
    11

    Thanks but no dice

    Quote Originally Posted by przytula_guy View Post
    in the procedure there should be an update of instance config with command
    db2 update dbm cfg using sysadmin_group
    to assign this user as part of sysadm group
    according the doc : this is needed for start :
    One of the following:
    sysadm
    sysctrl
    sysmaint
    I guess you missed the fact that the installation was failing and rolling back. Therefore a "db2" command won't work.

  11. #11
    Join Date
    Oct 2012
    Posts
    11

    administrator yes

    Quote Originally Posted by horus99 View Post
    Additionally, running the setup.exe program use the 'Run as administrator' option.

    Peter,
    Yes Peter, thanks I did that. I also installed outside Program Files just in case...nothing works.

  12. #12
    Join Date
    Jun 2003
    Location
    Toronto, Canada
    Posts
    5,516
    Provided Answers: 1
    Check the event log (or whatever it's called in Windows 7) for service-related messages at the time of the installation error.
    ---
    "It does not work" is not a valid problem statement.

  13. #13
    Join Date
    Oct 2012
    Posts
    11

    Fails and Rolls back

    Quote Originally Posted by n_i View Post
    Check the event log (or whatever it's called in Windows 7) for service-related messages at the time of the installation error.
    I did check the event logs, application and system. Just like the installer log, they show no errors until after the roll back where they show "not found".

    "Nothing works" was a reference to the results of trying all possible permutations of the options during the installation.

  14. #14
    Join Date
    Apr 2012
    Posts
    1,035
    Provided Answers: 18
    Is your laptop logged in to a Windows /Active-Directory domain at the time of installation?

    Is your laptop *ever* logged in to a Window-domain/Active-directory?

    You can get more information about what's going on if you retry the installation from the *command-line* but this time use the parameters "-t trace_file_name"
    you can use the tracefile to see the details - you can put the tracefile anywhere you want on the file system - make sure there is sufficient disk space, as the trace file can get large.

  15. #15
    Join Date
    Oct 2012
    Posts
    11

    no domain active directory

    The laptop is not part of a active directory domain, completely stand alone.

    I will get a trace.

    Is there a way to tell the installer to ignore response codes and NOT rollback?

    From the logs it looks like it mostly installs with Success, perhaps if it doesn't roll back I can manually create and start things.

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