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  1. #1
    Join Date
    Jan 2014
    Posts
    46

    Unanswered: Any contact from Mikhail?

    Hello everyone. Brand new to the forum. Great group. I've tried to upgrade from 9.4 to the new 10.54 at least 10 times on the site with no response. Has anyone received any type of contact within the past few months?
    Don

  2. #2
    Join Date
    Jan 2014
    Posts
    18
    Hi,

    Check this thread "Difficulty in obtaining new registration key for v10.5" at http://www.dbforums.com/brilliant-da...y-v10-5-a.html

    It will help!

  3. #3
    Join Date
    Jan 2014
    Posts
    46
    Sorry, I missed the thread on this subject below. Thanks rimpet!

  4. #4
    Join Date
    Dec 2012
    Location
    Huntsville, AL
    Posts
    379
    Provided Answers: 2
    rimpet789,
    Post #11 is what finally worked! I went to this site: Binary Brilliant Inc - Original Database Solutions and used that form to E-mail. I then quickly received a response from Mikhail. I had sent many other E-mails using the Brilliant Database E-mail address and could not get a response. When you said that you tried to upgrade several times, were you using Database Software Design and Management - Brilliant Database - Upgrade Form by filling out the Upgrade Form? Unfortunately, that method never did work for me.
    Daryl G

  5. #5
    Join Date
    Jan 2014
    Posts
    18
    Quote Originally Posted by fireant911 View Post
    rimpet789,
    Post #11 is what finally worked! I went to this site: ..........
    Daryl,
    It's not me - It's "donaldp" needs help. I just directed him to your post. Hope the way you did will help him, too.

    all the best,
    rimpet

  6. #6
    Join Date
    Jan 2014
    Posts
    46
    I've tried using "Purchase" from the main site, then "Upgrade Form" which brought me to Database Software Design and Management - Brilliant Database - Upgrade Form where I entered my name and e-mail. The resulting message acknowledged my e-mail and said it was sending a link to the form for upgrading. Unfortunately, no mail was ever received. I just tried the Binary Brilliant site, contacts form where I entered the same info with a message documenting my desires. We'll see. Thanks for helping to all!

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