Hi, fair warning: I'm a database luddite seeking help.
An Australian not-for-profit arts-funding board I interact with often uses an online application and acquittal process, which has driven me mad over the years because some aspect of database interaction with the web UI d.r.a.g.s. the speed down to ridiculous levels.
In the interest of fixing this situation can someone fill me briefly in on the process at work here and possible solutions? I'd like to recommend a solution to the The Australia Council for the Arts. They spend a couple of mil on contractors each year so they must have the capability to remedy the design.