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  1. #1
    Join Date
    Oct 2016
    Posts
    2

    Unanswered: Database works on my Windows 10, Access 16 machine, but not on my client's

    In 1999, I built a database for a client. It's been upgraded and expanded regularly over the past 16 years. This summer, the client got Windows 10 and Access 16. She began testing her 2007 version of her database on 16. One of the main forms that she uses will not permit her to add a new record, although it works perfectly on 2007. She sent her database to me. I put it on a machine with Windows 10 and Access 16; I had it running perfectly and sent it back to her. It still didn't work on her machine. We transferred the file back and forth 2 or 3 times, but it continued to fail on her machine. I advised her to abandon Access 16 and return to 2007 where everything worked fine.

    Can anyone help me understand what's wrong on her machine? NCM

  2. #2
    Join Date
    Feb 2004
    Location
    New Zealand
    Posts
    1,481
    Provided Answers: 11
    Is there a error message ??
    hope this help

    StePhan McKillen
    the aim is store once, not store multiple times
    Remember... Optimize 'til you die!
    Progaming environment:
    Access based on my own environment: DAO3.6/A97/A2000/A2003/A2007/A2010
    VB-NET based on my own environment started 2007
    SQL-2005 based on my own environment started 2008
    YOUR PASSWORD IS JUST LIKE YOUR TOOTHBRUSH DON'T SHARE IT.
    DONT WORRY ABOUT THOSE WHO TALK BEHIND YOUR BACK
    THEY'RE BEHIND YOU FOR A REASON

  3. #3
    Join Date
    Oct 2016
    Posts
    2
    No error message. The problem is that my client is unable to add a new record although I can. NCM

  4. #4
    Join Date
    Feb 2004
    Location
    New Zealand
    Posts
    1,481
    Provided Answers: 11
    Dum Question

    does the user have full control over the file ie can read and Write
    hope this help

    StePhan McKillen
    the aim is store once, not store multiple times
    Remember... Optimize 'til you die!
    Progaming environment:
    Access based on my own environment: DAO3.6/A97/A2000/A2003/A2007/A2010
    VB-NET based on my own environment started 2007
    SQL-2005 based on my own environment started 2008
    YOUR PASSWORD IS JUST LIKE YOUR TOOTHBRUSH DON'T SHARE IT.
    DONT WORRY ABOUT THOSE WHO TALK BEHIND YOUR BACK
    THEY'RE BEHIND YOU FOR A REASON

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