A correction and more info on my previous post -- we upgraded to Universe 9.6.something... not 10.0. We also discovered in the logs on the server that the following error message is showing up whenver we run into this problem:
Server Shutting Down : I/O Error
server: system error while reading synchronization token: Connection reset by peer
Any help in tracking down the source of/solution to this problem would be greatly appreciated.
DJ ... did you ever get any help with this problem? The good people on the PICK forum may be able to offer advice, as universe is actually a kissing cousin to PICK. There are many experienced universe users there also.