Thanks a ton for your post. I installed snapshot viewer from my CD upgrade disk. It installs version 10. I also tried version 9 with same results. I sent it via email and receiver had same results. There are no graphics in the report.
My operating system is Windows 98 Second Edition. As noted, when using access 2000, everything works just screwed up when I upgraded to 2002. I used the Office XP Pro Suite. Note: I did not install all the applications in the suite - eg. didn't install power point, Outlook, etc.
Hope you can help. If not, thanks anyway for your timely post.