I know this is not the correct forum to pst this but,i don't also know where to place this.

I have this client running,MS Access 97 as front end to connect to CISCO database.There was no problem till recently.Now when they try to connect , they have to click "Use Trusted Connection" or enter the password for 11 times.
Otherwise, they have to click the Cancel button for 11 times.
When i surffed the net ,many say that is can be caused because the domain has been changed or the usr/password has been changed.But when i enquired with the client they said nothing has been changed recently.

What is this caused because and how can i get rid of it.