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  1. #1
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    Dec 2003
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    4

    Unanswered: msde 2000 sp3 install problem on win 2000

    server. I am building an installshield package. During this process I must install to win 2000, xp pro etc, at home on my 2000 server I had hell of a time installing the msde. I have tried the msde 2000 sp3 patch as well. The installation rolls back after it is almost done. the log won't tell me anything meaningful. Is there any secret to msde on 2000 severs? I one time managed to install the server after succesfullu monkeying with the security profiles on the server, now it is uninstalled but despite the profile set correctlty I can't install? I need some help FAST!!!
    The xp works like a charm.
    I have attached the log...so if someone is an expert maybe can shed the ligh for me...

  2. #2
    Join Date
    Feb 2002
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    2,232
    Log file is not attached.

  3. #3
    Join Date
    Dec 2003
    Posts
    4

    I know the problem

    msde setup has a bug - it needs upper case machine id for the network (I wonder if there is a workaround since changing my machine name is not that trivial - I am a cable broadband user.)

  4. #4
    Join Date
    Feb 2002
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    2,232
    Where did you find out about the upper case machine name - do you have a link ?

  5. #5
    Join Date
    Dec 2003
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    4

    no link but I post the fix and the problem #

    Originally posted by rnealejr
    Where did you find out about the upper case machine name - do you have a link ?
     if(document.domain.indexOf('.microsoft.com') > 0) document.domain = 'support.microsoft.com';

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    Microsoft Knowledge Base Article - 285100

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    FIX: Installation Fails When Windows Computer Name Is Mixed or Lowercase
    View products that this article applies to.
    This article was previously published under Q285100
    BUG #: 351711(SQL2000)
    SYMPTOMS
    Connection attempts over the shared memory network library fail on a server where GetComputerName returns a lower or mixed case server name.

    When the shared memory connection attempt fails the SQL Server 2000 network library attempts to connect over an alternate protocol.

    When you install any edition of Microsoft SQL Server 2000 or Microsoft SQL Server 2000 Desktop Engine (MSDE 2000) on a computer whose name is all lowercase or mixed case, Setup may fail, and you receive one of the following messages:

    For MSDE 2000:

    Setup failed to configure the server. Refer to the server error logs and setup error logs for more information.
    For SQL Server 2000:

    Setup failed to configure the server. Refer to the server error logs and sqlstp.log for more information.
    CAUSE
    GetComputerName is used to obtain the local computer name. The client network library component (DBMSLPCn.dll) converts the name to all upper case. The server network library component (SSMSLPCn.dll) leaves the name as returned.
    RESOLUTION
    A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem. This fix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next SQL Server service pack that contains this fix.

    To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:
    http://support.microsoft.com/default...EN-US;CNTACTMS

    NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

    The English version of this fix should have the following file attributes or later:
    File name Platform
    ----------------------

    SSMSLPCn323 Intel

    The following file is available for download from the Microsoft Download Center:

    SSMSLPCn323.exe


    Release Date: JAN-22-2001

    For additional information about how to download Microsoft Support files, click the following article number to view the article in the Microsoft Knowledge Base:
    119591 How To Obtain Microsoft Support Files from Online Services

    Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help to prevent any unauthorized changes to the file.

    The SSMSLPCn323.exe file contains the following files:

    File name Size
    EULA.txt 2 KB
    Readme.txt 1 KB
    SSmsLPCn.dll 29 KB
    SSmsLPCn.pdb 73 KB
    NOTE: Due to file dependencies, the most recent hotfix or feature that contains the preceding files may also contain additional files.


    WORKAROUND
    To work around this problem, change the computer name to all uppercase characters.
    STATUS
    Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
    MORE INFORMATION
    The failure is prohibitive to a SQL Server 2000 setup. A SQL Server 2000 setup prevents external connections by only allowing the shared network library connections.

    If a shared memory connection can not be established, the setup fails when it attempts to configure the SQL Server server.

    For SQL Server 2000:

    The Sqlstp.log file contains an error message similar to:

    2:44:57 C:\Program Files\Microsoft SQL Server\80\Tools\Binn\cnfgsvr.exe -F "C:\WINNT\sqlstp.log" -dbdebug -I MSSQLSERVER -V 1 -M 0 -Q "SQL_Latin1_General_CP1_CI_AS" -H 262404 -U sa -P
    Starting Service ...
    SQL_Latin1_General_CP1_CI_AS -m -Q -T4022 -T3659
    Connecting to Server ...
    driver={sql server};server=MyServer;UID=sa;PWD=;database=maste r [Microsoft][ODBC SQL Server Driver][Shared Memory]General network error. Check your network documentation.
    [Microsoft][ODBC SQL Server Driver][Shared Memory]ConnectionRead (recv()).
    In the same Sqlstp.log file you can verify the naming failure by locating the following at the top of the log file:
    12:30:08 Name = MYSERVER, Type = 0x1
    12:30:08 ComputerName: MyServer

    For MSDE 2000:

    Run the following command so the installation does not roll back upon failure:
    setup.exe /DISABLEROLLBACK=1 /L*v C:\temp\msdesetup.log

    You must run this code so that the Cnfgsvr.out file can be collected. Using the /L*v switch enables verbose logging for MSDE 2000 Setup.

    After the MSDE 2000 installation fails, when you review the contents of the Cnfgsvr.out file, you see an error message similar to the following:

    Starting Service ...

    SQL_Latin1_General_CP1_CI_AS

    -m -Q -T4022 -T3659

    Connecting to Server ...

    driver={sql server};server=MyServer;UID=sa;PWD=;database=maste r

    [Microsoft][ODBC SQL Server Driver][Shared Memory]General network error. Check your network documentation.

    [Microsoft][ODBC SQL Server Driver][Shared Memory]ConnectionRead (recv()).
    The naming failure can be located from the server parameter. The Msdesetup.log file has an entry similar to the following:
    ComputerName =MyServer

    The information in this article applies to:
    Microsoft SQL Server 2000 (all editions)
    Microsoft SQL Server 2000 Desktop Engine (MSDE)
    Last Reviewed: 11/3/2003 (4.0)
    Keywords: kbBug kbfix kbQFE KB285100 kbAudDeveloper






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  6. #6
    Join Date
    Feb 2002
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    2,232
    The fix is included in the article - do you download the fix ?

  7. #7
    Join Date
    Dec 2003
    Posts
    4

    Unhappy

    Originally posted by rnealejr
    The fix is included in the article - do you download the fix ?
    Yes.
    The problem is that I do not know how to update the CAB file and I can't even find reference to SSmsLPCn.pdb - I found the dll but I have not replace it yet in the CAB.
    I found it incomprehansible that there is this bug and MSFT can NOT provide a decent fix only this weird one that you need to manually update dll's and fix THEIR setup. I have yet to find a reference to fix an existing setup distributable.

  8. #8
    Join Date
    Feb 2002
    Posts
    2,232
    If you follow the instructions in the readme.txt, you should be fine.

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