I have to create a report that shows a table matrix of technician assigned vs count of tickets closed today,open today,oustanding tickets.
All fields are on the same table "id assigned","open date","close date".
This report has 2 parameters fromdate and todate so the manager can run it for the time frame that applies. i am able to get correct vlaues when time frame is 1 day but when i increase i get incorrect values for tickets closed. How can i get a daily matrix of values or can i print each day on a different page. Any suggestion will be appreciated