I am in dispute with our service provider who has installed SQL2000 on a server they support for ourselves. The msseach.exe service will not start as all references for the exe's are pointing to a "h" drive. It turns out that the initial installtion was done whilst they were logged on to the server with their own account with local admin rights. They mapped a drive to the share where the cd was mounted.

In your opinion is the root of this problem that they should not have installed from a mapped drive ?