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  1. #1
    Join Date
    Mar 2004
    Posts
    2

    Unanswered: SQL Server 2000 install problem

    I am trying to installing SQL Server 2000 Person edition on my notebook IBM X31. It hangs while installing.

    The OS of the notebook is Window XP (SP1)

    Can I ask how to solve this problem?

    Thanks

  2. #2
    Join Date
    Aug 2002
    Location
    Scotland
    Posts
    1,578
    Check whether SQLSTP.LOG file is created under Windows directory, if so read thru and catch where its failing.
    --Satya SKJ
    Microsoft SQL Server MVP
    [IMG]http://sqlserver-qa.net/google_bart.gif[/IMG]

  3. #3
    Join Date
    Mar 2004
    Posts
    2

    SQL Server 2000 install problem

    Hi,

    I find the file sqlstp.log. But I still don't know here the error occur. CAn you tell me about this and how to solve the proble.

    Here is the log file detail.

    21:48:33 Begin Setup
    21:48:33 8.00.194
    21:48:33 Mode = Normal
    21:48:33 ModeType = NORMAL
    21:48:33 GetDefinitionEx returned: 0, Extended: 0x0
    21:48:33 ValueFTS returned: 1
    21:48:33 ValuePID returned: 1
    21:48:33 ValueLic returned: 0
    21:48:33 System: Windows NT WorkStation
    21:48:33 SQL Server ProductType: Personal Edition [0x2]
    21:48:33 Begin Action: SetupInitialize
    21:48:33 End Action SetupInitialize
    21:48:33 Begin Action: SetupInstall
    21:48:33 Reading Software\Microsoft\Windows\CurrentVersion\CommonFi lesDir ...
    21:48:33 CommonFilesDir=C:\Program Files\Common Files
    21:48:33 Windows Directory=C:\WINDOWS\
    21:48:33 Program Files=C:\Program Files\
    21:48:33 TEMPDIR=C:\WINDOWS\TEMP\
    21:48:33 Begin Action: SetupInstall
    21:48:33 Begin Action: CheckFixedRequirements
    21:48:33 Platform ID: 0xf000000
    21:48:33 Version: 5.1.2600
    21:48:33 File Version - C:\WINDOWS\System32\shdocvw.dll: 6.0.2800.1400
    21:48:33 End Action: CheckFixedRequirements
    21:48:34 Begin Action: ShowDialogs
    21:48:34 Initial Dialog Mask: 0x83000f7, Disable Back=0x1
    21:48:34 Begin Action ShowDialogsHlpr: 0x1
    21:48:34 Begin Action: DialogShowSdWelcome
    21:48:35 End Action DialogShowSdWelcome
    21:48:35 Dialog 0x1 returned: 1
    21:48:35 End Action ShowDialogsHlpr
    21:48:35 ShowDialogsGetDialog returned: nCurrent=0x2,index=1
    21:48:35 Begin Action ShowDialogsHlpr: 0x2
    21:48:35 Begin Action: DialogShowSdMachineName
    21:48:37 ShowDlgMachine returned: 1
    21:48:37 Name = KEWELL, Type = 0x1
    21:48:37 Begin Action: CheckRequirements
    21:48:37 Processor Architecture: x86 (Pentium)
    21:48:37 Service Pack: 256
    21:48:37 ComputerName: KEWELL
    21:48:37 User Name: pslsli
    21:48:37 IsAllAccessAllowed returned: 1
    21:48:37 OS Language: 0xc04
    21:48:37 End Action CheckRequirements
    21:48:37 This combination of Package and Operating System allows a full product install.
    21:48:37 CreateSetupTopology(KEWELL), Handle : 0x1635668, returned : 0
    21:48:37 CreateSetupTopology returned : 0, Handle : 0x1635668
    21:48:37 Topology Type : 1, Return Value : 0
    21:48:37 ST_GetPhysicalNode returned : 0, PNHandle : 0x1635690
    21:48:37 PN_EnumerateEx returned : 0
    21:48:37 PN_GetSQLStates returned : 0, SqlStates : 0x0
    21:48:37 PN_StartScan [0x1635690] returned : 0
    21:48:37 PN_GetNext [0x1635690] returned : 18, Handle: [0x0]
    21:48:37 No more items in enumeration.
    21:48:37 ReleaseSetupTopology
    21:48:37 Named instance limit: 100, quota: 0
    21:48:37 End Action DialogShowSdMachineName
    21:48:37 begin ShowDialogsUpdateMask
    21:48:37 nFullMask = 0x83000f7, nCurrent = 0x2, nDirection = 0
    21:48:37 Updated Dialog Mask: 0xbf000f7, Disable Back = 0x1
    21:48:37 Dialog 0x2 returned: 0
    21:48:37 End Action ShowDialogsHlpr
    21:48:37 ShowDialogsGetDialog returned: nCurrent=0x4,index=2
    21:48:37 Begin Action ShowDialogsHlpr: 0x4
    21:48:37 Begin Action: DialogShowSdInstallMode
    21:48:38 ShowDlgInstallMode returned: 1
    21:48:38 InstallMode : 0x1
    21:48:38 End Action DialogShowSdInstallMode
    21:48:38 begin ShowDialogsUpdateMask
    21:48:38 nFullMask = 0xbf000f7, nCurrent = 0x4, nDirection = 1
    21:48:38 Updated Dialog Mask: 0xbf400f7, Disable Back = 0x1
    21:48:38 Dialog 0x4 returned: 1
    21:48:38 End Action ShowDialogsHlpr
    21:48:38 ShowDialogsGetDialog returned: nCurrent=0x10,index=4
    21:48:38 Begin Action ShowDialogsHlpr: 0x10
    21:48:38 Begin Action: DialogShowSdRegisterUserEx
    21:48:38 End Action DialogShowSdRegisterUserEx
    21:48:39 Dialog 0x10 returned: 1
    21:48:39 End Action ShowDialogsHlpr
    21:48:39 ShowDialogsGetDialog returned: nCurrent=0x20,index=5
    21:48:39 Begin Action ShowDialogsHlpr: 0x20
    21:48:39 Begin Action: DialogShowSdLicense
    21:48:39 End Action DialogShowSdLicense
    21:48:39 Dialog 0x20 returned: 1
    21:48:39 End Action ShowDialogsHlpr
    21:48:39 ShowDialogsGetDialog returned: nCurrent=0x40,index=6
    21:48:39 Begin Action ShowDialogsHlpr: 0x40
    21:48:39 Begin Action: DialogShowSdCDKey
    21:48:39 digpid size : 256
    21:49:05 ShowDlgCDKeyreturned: 1
    21:49:05 digpid size : 164
    21:49:05 CDKey = KFJ8T-3QGKR-7BG69-3QHV8-Y29HT, 20 digit Product ID = 53947-400-3525463-05519
    21:49:05 End Action DialogShowSdCDKey
    21:49:05 begin ShowDialogsUpdateMask
    21:49:05 nFullMask = 0xbf400f7, nCurrent = 0x40, nDirection = 1
    21:49:05 Updated Dialog Mask: 0xbf400f7, Disable Back = 0x1
    21:49:05 Dialog 0x40 returned: 1
    21:49:05 End Action ShowDialogsHlpr
    21:49:05 ShowDialogsGetDialog returned: nCurrent=0x80,index=7
    21:49:05 Begin Action ShowDialogsHlpr: 0x80
    21:49:05 Dialog 0x80 returned: 1
    21:49:05 End Action ShowDialogsHlpr
    21:49:05 ShowDialogsGetDialog returned: nCurrent=0x40000,index=18
    21:49:05 Begin Action ShowDialogsHlpr: 0x40000
    21:49:05 Begin Action: DialogShowSdCliSvr
    21:49:05 DisplaySystemPreReq
    21:49:07 ShowDlgClientServerSelect returned: 1
    21:49:07 Type : 0x2
    21:49:07 End Action DialogShowSdCliSvr
    21:49:07 begin ShowDialogsUpdateMask
    21:49:07 nFullMask = 0xbf400f7, nCurrent = 0x40000, nDirection = 1
    21:49:07 Updated Dialog Mask: 0xbfc00f7, Disable Back = 0x1
    21:49:07 Dialog 0x40000 returned: 1
    21:49:07 End Action ShowDialogsHlpr
    21:49:07 ShowDialogsGetDialog returned: nCurrent=0x80000,index=19
    21:49:07 Begin Action ShowDialogsHlpr: 0x80000
    21:49:07 Begin Action: DialogShowSdInstanceName
    21:49:07 Begin Action: ShowDlgInstanceName
    21:49:08 End Action: ShowDlgInstanceName
    21:49:08 ShowDlgInstanceName returned : 1
    21:49:08 InstanceName : MSSQLSERVER
    21:49:08 CreateSetupTopology(KEWELL), Handle : 0x1635668, returned : 0
    21:49:08 CreateSetupTopology returned : 0, Handle : 0x1635668
    21:49:08 Topology Type : 1, Return Value : 0
    21:49:08 ST_GetPhysicalNode returned : 0, PNHandle : 0x1635690
    21:49:08 PN_EnumerateEx returned : 0
    21:49:08 PN_GetSQLStates returned : 0, SqlStates : 0x0
    21:49:08 PN_StartScan [0x1635690] returned : 0
    21:49:08 PN_GetNext [0x1635690] returned : 18, Handle: [0x0]
    21:49:08 No more items in enumeration.
    21:49:08 ReleaseSetupTopology
    21:49:08 End Action DialogShowSdInstanceName
    21:49:08 begin ShowDialogsUpdateMask
    21:49:08 nFullMask = 0xbfc00f7, nCurrent = 0x80000, nDirection = 1
    21:49:08 Updated Dialog Mask: 0xbfc00f7, Disable Back = 0x1
    21:49:08 Dialog 0x80000 returned: 1
    21:49:08 End Action ShowDialogsHlpr
    21:49:08 ShowDialogsGetDialog returned: nCurrent=0x100000,index=20
    21:49:08 Begin Action ShowDialogsHlpr: 0x100000
    21:49:08 Begin Action: DialogShowSdSetupType
    21:49:09 Begin Action: Setup Type
    21:49:10 SQL program folder: C:\Program Files\Microsoft SQL Server
    21:49:10 SQL data folder: C:\Program Files\Microsoft SQL Server
    21:49:10 Windows system folder: C:\WINDOWS\System32\
    21:49:10 Prog req: 38073, Data req: 34432, Sys req: 158694
    21:49:10 Prog avail: 9841648, Data avail: 9841648, Sys avail: 9841648
    21:49:10 Prog req vs. avail, 231199, 9841648
    21:49:10 Data req vs. avail, 34432, 9841648
    21:49:10 Sys req vs. avail, 193126, 9841648
    21:49:10 DisplaySystemPreReq
    21:49:10 [SetupTypeSQL]
    21:49:10 szDir = C:\Program Files\Microsoft SQL Server
    21:49:10 szDir = %PROGRAMFILES%\Microsoft SQL Server
    21:49:10 Result = 301
    21:49:10 szDataDir = C:\Program Files\Microsoft SQL Server
    21:49:10 szDataDir = %PROGRAMFILES%\Microsoft SQL Server
    21:49:10 End Action: Setup Type
    21:49:10 Setup Type: Typical (301)
    21:49:10 End Action DialogShowSdSetupType
    21:49:10 begin ShowDialogsUpdateMask
    21:49:10 nFullMask = 0xbfc00f7, nCurrent = 0x100000, nDirection = 301
    21:49:10 Updated Dialog Mask: 0xbdc00f7, Disable Back = 0x1
    21:49:10 Dialog 0x100000 returned: 301
    21:49:10 End Action ShowDialogsHlpr
    21:49:10 ShowDialogsGetDialog returned: nCurrent=0x400000,index=22
    21:49:10 Begin Action ShowDialogsHlpr: 0x400000
    21:49:10 Begin Action: DlgServices
    21:49:13 ShowDlgServices returned: 1
    21:49:13 [DlgServices]
    21:49:13 Local-Domain = 61680
    21:49:13 AutoStart = 15
    21:49:13 SQLDomain = KEWELL
    21:49:13 SQLDomainAcct = pslsli
    21:49:13 SQLDomainPwd
    21:49:13 AgtDomain = KEWELL
    21:49:13 AgtDomainAcct = pslsli
    21:49:13 AgtDomainPwd
    21:49:13 Result = 1
    21:49:13 End Action DlgServices
    21:49:13 begin ShowDialogsUpdateMask
    21:49:13 nFullMask = 0xbdc00f7, nCurrent = 0x400000, nDirection = 1
    21:49:13 Updated Dialog Mask: 0xbdc00f7, Disable Back = 0x1
    21:49:13 Dialog 0x400000 returned: 1
    21:49:13 End Action ShowDialogsHlpr
    21:49:13 ShowDialogsGetDialog returned: nCurrent=0x800000,index=23
    21:49:13 Begin Action ShowDialogsHlpr: 0x800000
    21:49:13 Begin Action: DlgSQLSecurity
    21:49:15 ShowDlgSQLSecurity returned: 1
    21:49:15 LoginMode = 1,szPwd
    21:49:15 End Action DlgSQLSecurity
    21:49:15 begin ShowDialogsUpdateMask
    21:49:15 nFullMask = 0xbdc00f7, nCurrent = 0x800000, nDirection = 1
    21:49:15 Updated Dialog Mask: 0xbdc00f7, Disable Back = 0x1
    21:49:15 Dialog 0x800000 returned: 1
    21:49:15 End Action ShowDialogsHlpr
    21:49:15 ShowDialogsGetDialog returned: nCurrent=0x1000000,index=24
    21:49:15 Begin Action ShowDialogsHlpr: 0x1000000
    21:49:15 Begin Action: DlgCollation


    Thanks.

  4. #4
    Join Date
    Aug 2002
    Location
    Scotland
    Posts
    1,578
    Can you tell me at what point the installation hangs.
    Try to reinstall from scratch, by deleting MSSQL directory and registry key, then reboot the box to install freshly.
    --Satya SKJ
    Microsoft SQL Server MVP
    [IMG]http://sqlserver-qa.net/google_bart.gif[/IMG]

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