Hi ! well its my first posting here.

We are in the process of Updating are ARS Server 4.5.2 from Remedy to the news version of 5.1.2.

At the same time we want to upgrade the Oracle Database from to the 9.2 version.

Everything run on SUN4 with Solaris 5.8.

What would be the best way to do that ?

I know that remedy can connect with Oracle 9.2 with the 8.1.7 client, what i am concern is the upgrade of the data. After the upgrade will the Remedy client 8.1.7 will see no difference with is data ?

Sorry if it sound junior, but i am not a DBA so i need your help

Fabien tetreault
Senior Remedy Consultant
Cable and Wireless
Munich, Germany